Privacy policy
At OWELL®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website, place an order, create an account, or communicate with us.
Information We Collect
We may collect personal information you provide directly to us, including:
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name
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billing and shipping address
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phone number
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email address
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payment details required to complete purchases
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account information when creating an account
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customer service communications
We may also capture certain visitor information when you browse our website in order to improve site functionality, customer experience, and communication.
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, including:
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device type
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browser type
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IP address
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pages visited
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shopping activity
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website interaction data
This information helps improve website performance and customer experience.
How We Use Your Information
Your information may be used to:
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process and fulfill orders
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provide shipping and tracking updates
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respond to customer service requests
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manage returns and exchanges
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improve website performance
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communicate promotional offers or updates
Information Sharing
OWELL® does not sell or share customer information with third parties, except where necessary to operate and improve our business.
Limited information may be shared only for:
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payment processing
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shipping and delivery
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website functionality
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analytics and website performance
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customer outreach and communication
Information is shared only when necessary to support our services.
Payment Processing
Payments are processed securely through trusted payment providers. OWELL® does not store full payment card details on our servers.
Cookies & Site Functionality
Our website uses cookies and similar technologies to improve site performance, remember preferences, and support analytics.
Most browsers allow you to control or disable cookies through browser settings.
Marketing Communications
If you subscribe to updates, we may send promotional emails or offers.
You may unsubscribe at any time using the unsubscribe link included in email communications.
Data Security
We use commercially reasonable safeguards to protect your information. While no online system can guarantee complete security, we take appropriate steps to protect your data.
Your Rights
You may request to:
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access your personal information
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correct inaccurate information
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request deletion of your information where legally permitted
To make a request, contact:
Third-Party Links
Our website may contain links to third-party websites. OWELL® is not responsible for the privacy practices of those websites.
Children's Privacy
OWELL® does not knowingly collect personal information from children.
Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page.
Contact
For privacy questions or requests, contact:
OWELL®
17 Jackson Street
Freehold, NJ 07728