Terms of service

Welcome to OWELL®. By accessing or using our website, placing an order, or using any services offered through our site, you agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website.

Website Use

By using this website, you confirm that you are at least 18 years old and legally able to enter into binding agreements.

You agree to use the website only for lawful purposes and in a manner that does not interfere with site functionality or security.

Orders & Payments

All orders are subject to acceptance and availability.

OWELL® reserves the right to refuse, limit, or cancel any order at its discretion.

Payment is required at the time of purchase using approved payment methods available at checkout.

To help protect against unauthorized transactions and fraud, OWELL® may request verification of payment ownership before processing certain orders. This may include a photo ID and/or limited payment method verification when necessary.

Product Information

We work to ensure product descriptions, specifications, pricing, and availability are accurate.

However, errors may occasionally occur, and OWELL® reserves the right to correct any errors, update product information, or adjust pricing without prior notice.

Shipping, Returns & Refunds

Shipping, returns, and refunds are governed by our separate policy pages:

  • Shipping Policy

  • Returns & Refund Policy

Customers are encouraged to review those policies before purchasing.

Account Responsibility

If you create an account, you are responsible for maintaining account confidentiality and protecting login credentials.

Please notify us immediately if unauthorized account activity is suspected.

Intellectual Property

All content on this website, including text, product images, logos, graphics, design elements, and branding, is the property of OWELL® and may not be copied, reproduced, or used without written permission.

Limitation of Liability

OWELL® is not responsible for indirect, incidental, or consequential damages related to website use, product use, delayed delivery, or inability to access services.

Any liability is limited to the amount paid for the product involved in the claim.

Order Refusal & Cancellation

OWELL® reserves the right to cancel orders when necessary, including cases involving:

  • pricing errors

  • inventory issues

  • suspected fraud

  • payment verification concerns

Governing Law

These Terms are governed by the laws of the State of New Jersey.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Monmouth County, New Jersey.

Policy Updates

These Terms may be updated periodically without prior notice.

Continued use of the website after updates constitutes acceptance of the revised Terms.

Contact

For questions regarding these Terms, contact:

cs@owell.com

OWELL®
17 Jackson Street
Freehold, NJ 07728
212.227.9355